Privacy and Data Policy
1. Initial Privacy Notice
This Privacy Policy sets out how Tenardship ("us," "we," or "our") processes, manages, and protects your personal data when you use the platform or visit our website. We are committed to keeping your privacy protected while you access our services.
The platform may provide links to third-party websites or services. Their privacy practices are not controlled by us, so we encourage users to read their policies before interacting with them.
Your Personal Data is protected through strict security measures that help prevent unauthorized access, loss, and misuse. All collected data is handled in compliance with relevant regulations.
By sharing personal data such as your name, email address, phone number, and identity verification documents, you consent to its use for verification, support, and compliance. You may change your notification preferences or opt out of marketing communications whenever you choose.
2. Platform Visitors and Users
2.1. Basic Information
Information is collected from different user groups, including website visitors ("Visitors") and registered users ("Users"). Personal Data may cover IP addresses, names, contact details, and interactions with platform services.
2.2. Data Collection and Usage
Visiting our website means you agree to the way we collect data. Information including browsing behavior, IP addresses, and details provided voluntarily may be used to improve our services, protect security, and support users.
2.3. Why We Process Data
We use data processing to improve how the platform works, analyze user activity, and provide experiences that better match user needs. Processing is always conducted on a lawful basis, such as consent or contractual necessity.
| New User Registration | Consent; Performance of Services |
| Service Access | Contract-Based Obligations |
| Support Assistance | Legitimate Interest |
| Promotional Marketing | User Approval |
| Analytical Statistics | Legitimate Interest |
2.4. Information Sharing
Information about you may be shared with brokers, third-party service providers, or legal entities in accordance with data protection laws. Users within the European Economic Area (EEA) have extra rights under the GDPR.
3. Business Partnerships
3.1. Partner Data Practices
Our platform cooperates with business partners, affiliates, and brokers that may provide user data for service improvement. These partners are required to comply with applicable data protection laws.
3.2. Processing Responsibilities
Depending on the circumstances, we may operate as a Data Controller or Data Processor. Data is protected and managed through strict security protocols.
4. Information Security
To protect data, we apply modern encryption, controlled access, and monitoring systems. Transactions and user interactions are secured with multiple layers of protection.
5. Cookies and Tracking Technologies
Cookies help us improve the user experience, measure performance, and personalize platform services. Please review our Cookie Policy for information on how to control your preferences.
6. Links to External Platforms
External platform links may be provided on our website. We do not accept responsibility for their content or privacy practices and recommend checking their terms before use.
7. How Long Data Is Kept
We keep user data only for the time required to provide services or meet obligations. After account termination, personal information is removed in accordance with legal requirements.
8. Your Data Rights
You have the right to access your personal data, correct inaccurate details, request deletion, or restrict processing. Requests can be sent through our support channels.
9. Advertising and Communications
Users may agree to receive marketing materials from us. These preferences can be updated whenever needed through account settings or by contacting support.
10. Acceptance of this Policy
When you use our website and services, you confirm your acceptance of this Privacy Policy. Continued use shows agreement with any future updates or changes.
11. Legal Requirements
Personal data may be shared when necessary to comply with law, respond to regulators, or protect legal rights.